BEAUTY KITCHEN PRODUCTS ARE NOT INTENDED FOR RESALE
Welcome to beautykitchen.co.uk which is operated by Beauty Kitchen Limited. By using and/or ordering products from this website, you agree to the Terms and Conditions as described here. From this point onwards, the terms "we", "us", "our" or "ourselves" refer to Beauty Kitchen Limited.
Beauty Kitchen Limited
Registered address: Lonsdale House, 7-9 Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU
Address for returns & comments: 117 Saltmarket, Glasgow, G1 5LF
UK registered company number: 06897534
If you want to send gifts to different addresses from your own, please complete a separate order for each different delivery address.
Very occasionally, if the technology fails or we make a genuine mistake, your attempt to place an order may be unsuccessful. Whilst we cannot be held liable for this, we will do all we can to resolve issues arising from such events.
If your order is accepted, then you accept the obligation to pay the sum as made known to you at the end of the checkout process, together with the delivery costs as stated in these Terms and Conditions.
You will receive confirmation of your order by e-mail within 24 hours. A further e-mail will be sent within 24 hours of your order being dispatched.
We will only accept credit or debit cards in the name of the customer. Please make sure that there is enough credit on your card to cover the cost of the order, including the delivery costs.
PLACING AN ORDER IS LEGALLY BINDING. This does not affect your statutory rights. Please also see Cancellations and Returns.
Cancellations and Returns
We reserve the right to cancel or suspend a customer's involvement in a sale from this website if this person, in our reasonable opinion, acts against these Terms and Conditions, including non-payment of ordered products and fraudulent use of our website and/or sales. We reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. We will not accept any order from any customer whose participation has been cancelled or suspended by us without our prior given consent. You agree to and accept this.
Our products are fresh and handmade. On the rare occasion that we cannot supply something you have ordered, we will offer you an alternative, a credit with us or a refund, whichever you prefer.
We accept Visa, Mastercard, Solo and Electron cards.
We use Sage Pay & HBOS to provide a secure server for processing credit card transactions. If you would prefer to telephone your order, please call us on 0141 5529391 with your order and card details.
UK Delivery Times
Standard deliveries will arrive on Saturday morning. Orders must be placed before 4pm Thursday in order to be dispatched on Friday by first class post. If you require a delivery day other than Saturday please let us know.
At present we cannot deliver outside the UK. If you have an enquiry relating to Beauty Kitchen product availability outside the UK please contact us.
Cancellation and Return
You have the right to cancel your order before we dispatch it. Please call us to let us know about the cancellation on : 0141 5529391 or e-mail email@example.com
Should you need to return your order to us, it must reach us within 14 working days from the day after the day on which you received it. Please pack it appropriately and include a note to tell us why you are returning it. We will refund you within 30 days of receiving the return.
If you are cancelling your order because you've changed your mind then please note that you will have to pay the costs for returning the goods.
If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, you must return them to us within 14 working days of receiving them. In this case, you will be offered an exchange where possible, or a full refund after we receive the returned products. In case of damaged or faulty products or products that do not correspond to the description given at the time of sale we will pay for the postage costs.
Nothing in these Terms and Conditions affects your statutory rights as a consumer.
Please note: in some cases may you be able to return an item purchased through this website to the Beauty Kitchen store. To find out if this is possible, please call: 0141 5529391 or e-mail firstname.lastname@example.org
We try our hardest to replicate the colours of the products we offer on this website. However, because different computers can display colours differently, the colours you see on screen might differ from the actual colours of the products.
Prices as stated on our website are in pounds sterling (£) and include VAT. You will be charged in pounds sterling, even if you reside outside the United Kingdom.
Please note that prices and promotions held in our high street stores may not apply to this website unless otherwise stated and vice versa.
All texts, designs, trademarks, logos, brand names, product names, titles, sounds and music, graphics, video, user interfaces, visual interfaces, photographs, artwork and source code ("Contents"), including but not limited to the functioning and look and feel of such Contents, contained on the website is owned by its respective owners and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
The owners of the intellectual property rights hereby grant you permission to electronically copy or print portions of this website for your own personal, non-commercial use. Any other use of materials on this website is strictly prohibited; please respect our rights and those that hold the intellectual property rights.
In case you would like to contribute something to us or the website, you hereby give us unlimited permission to use and distribute the sent in material.
Disclaimer and Liability
We disclaim all warranties, express or implied, as to the accuracy of any information given on our website to the extent permitted by law.
We, Beauty Kitchen, will not be liable to anyone for any loss or damage, that may arise from the use of any of the information displayed on this website or from the impossibility of access to this website. The exclusion of liability as set out in these Terms and Conditions shall not apply to any damages arising from death or personal injury caused by our negligence.
We will not be responsible for any delay or failure in the delivery of the products ordered by you or damage to the products when this is caused by an event beyond our control.
Law and Language
These Terms and Conditions contain the entire agreement between you and us.
Any agreement between you and us will be governed by and construed according to English law. Both you and we commit to the non-exclusive jurisdiction of the English courts.
If any provision contained in these Terms and Conditions or any part thereof is declared or becomes unenforceable, invalid or illegal for any reason whatsoever, the other provisions shall remain in full force and effect as if these Terms and Conditions had been executed without the offending provision.
Any agreement will be communicated in English.
We reserve the right to alter these Terms and Conditions from time to time by posting new Terms and Conditions on this website.